“This an efficient and very very friendly practise, The staff are lovely from the receptionist to the orthodontist. You are made to feel welcome and the treatment was quick and painless. The procedure was explained, overall cannot fault this excellent team”
“My appointment was on time, no waiting. The staff were polite and professional”
“Excellent service, delighted with the outcome .”
“Staff were very friendly and made me feel relaxed”
“Made to feel comfortable and relaxed despite the treatment going on.”
“Always a great great service all staff provide excellent service from entering the practice to leaving. Many thanks to all the staff for making my visit first class.”
“Dentist was professional and understanding with how anxious I was about having treatment. Friendly and welcoming and helped put me at ease to return.”
“The dental therapist (Claire) was extremely empathetic to my daughter’s anxiety at having a filling. She explained everything and reassured her at every point. I cannot thank her enough for the excellent care she provided.”
“My son was seen quickly and the service was excellent. The calm professional approach helped to alleviate my sons anxieties.”
“Dentist was really friendly and helpful and great with the children. We’ve had really good advice which has helped avoid braces in future and checking for adult teeth coming through”
“Appointment on time. Dentist explained everything. Efficient receptionist.”
“I went for my Check up and the service l received was above and beyond ...very nice staff from start to finish”
“So friendly and approachable. Child-friendly and able to answer any questions. Great explanation of procedures”
“Thorough examination, knowledgeable dentist, very pleasant and helpful.”
"Very good service I was in pain all night rang in the lady got me in straight away the dentist and nurse where very good very reassuring very good service thank you"
"Efficient reception and really lovely dentist - professional but also very friendly. Felt well looked after and happy to recommend this dental surgery to others."
"I feel that the practice is still very aware of taking care regarding Covid cleanliness. The dentist and the dental nurse I was seen by were very friendly and put me at my ease (as much as possible) before I had my tooth taken out."
"Responded to a request for help, appointment within 2 hours, diagnosis of a dental abscess, issued with a prescription for an antibiotic and appointment with hygienist for the following day. Invitation to go back if abscess did not respond to medication.. All staff were friendly and approachable, still observing Covid precautions."
17 South Burns, Chester le Street, County Durham DH3 3EZ
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